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Scheduled Maintenance on ChinesePod, SpanishPod

November 19th, 2007

It’s time for scheduled maintenance at ChinesePod. Tonight, November 19th, Shanghai time, ChinesePod.com will go down for several hours. When it returns, there may be a few small quirks which will be ironed out ASAP. Thank you for your patience and continued support!

Nov. 20 Update: We need to make some more changes today which necessitated taking both ChinesePod and SpanishPod offline for several hours. The total length of downtime needed is estimated at 3 hours.

What can you expect when the sites go live again? Well, most of the changes are “under the hood,” and we won’t be able to appreciate them fully right away. What you will notice, though, is:

  1. SpanishSense is gone, replaced by SpanishPod. Existing SpanishSense customers will be able to download prior SpanishSense content, but we will not move the old lessons to the SpanishPod site. SpanishPod is starting with a clean slate, including all-new hosts and a new feel. Old SpanishSense accounts will work on SpanishPod.
  2. ChinesePod users may experience some temporary “missing vocab.” This is because the vocabulary data take the longest to update, and we want to minimize overall site downtime. The saved vocabulary words for all Praxis Pass users, all Practice Plan users, and most Premium users have already been migrated. If your vocabulary is not migrated yet, please be patient; you will get your vocabulary back.
  3. The migration of all the Conversations in ChinesePod’s Conversation section will not be complete when ChinesePod goes back online, but don’t panic! They’re all coming back.

There will be some other minor glitches as well, but those will be ironed out ASAP, and very soon we will be rolling out some new functionality that you have all been asking for.

Thank you, everyone, for being so supportive. We can’t wait to start using the new functionality!

17 Responses to “Scheduled Maintenance on ChinesePod, SpanishPod”

  1. Richard Says:

    Chinesepod won’t work on IE7 for me any more, but it works fine on Firefox 2.0. What’s the new functionality you mentioned? I want to know!

  2. stuart williamson Says:

    Hi,

    Just wanted to make sure my account was not having problems as it ask for email and password. I have never had this before. I can not log in at all. hopefully this is part of the schedule maintenance. I had been emailing Eileen but I no longer have her email address.
    Could you please check my account with ChinesePod and make sure there is nothing wrong with my individual account.
    Just let me know. Love the sight. Keep up the great work.

    Stuart Williamson

  3. trevelyan Says:

    Hi everyone,

    We’re aware that some ppl are having problems logging in and are working to get the problem fixed. Browser specific info is very welcome at this point — we’ll check out IE7 and see if we can identify the problem.

  4. Jim Says:

    It is 9:50 pm Kansas, USA (Central time). I can log on to CPod with Firefox but get a message on IE7 saying that the server can’t be found. Also I am no longer receiving any daily messages from CPod since the 18th.

  5. LostInAsia Says:

    If you’re looking for browser specific stuff: I can’t get into the site with Safari 3 at all, although I can get here (i.e. the Praxis blog). The browser gets in some sort of loop and eventually gives up in despair, leaving me with this message (and get ready, this is UGLY):

    Too many redirects occurred trying to open “http://chinesepod.com/signin?force=true&continue=http://chinesepod.com/signin?force=true&continue=http%3A%2F%2Fchinesepod.com%2Fsignin%3Fforce%3Dtrue%26continue%3Dhttp%253A%252F%252Fchinesepod.com%252Fsignin…”

    …growing ever longer, until it finally gives up when the numerical string has reached:

    252525252525252525252525252F%2525252525252525252525252525252Fchinesepod.com%2525252525252525252525252525252F”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.

    Unfortunately and with bad timing, I just updated to Safari 3 a few days ago, and the new version does have some bugs that are messing my computer around (old plug-ins don’t work, that sort of thing). So I can’t be certain if the log-in problems are Safari-update related or ChinesePod-update-related.

    Firefox on the same computer is working fine, although my “Home” page is still stuck on 百酒 lesson from a few days ago.

  6. LostInAsia Says:

    Oops. Sorry. I’ve messed up the page for everyone else viewing it, haven’t I? And I meant “stuck on the baijiu” lesson from a few days ago.

  7. LostInAsia Says:

    Working with Safari 3 now. Thanks!

  8. trevelyan Says:

    Just a note that we should have nailed all of these login issues. If anyone is still having problems with logins, please email us.

  9. Richard Says:

    Working fine again on IE7 now :)

  10. trevelyan Says:

    Thanks, Richard.

  11. jb Says:

    The “Cold will kill you” lesson is now completely missing. Check it out:

    http://chinesepod.com/lessons/cold-will-kill-you/

    You guys should really test these upgrades before you roll them out.

  12. A Native Speaker Says:

    Some lessons are missing.
    CP is again fooling their custumers.

  13. AuntySue Says:

    If you are “a native speaker” as your name claims, then you are not a customer and probably don’t know the details or the context, nor care much for the experience of the genuine students here. In fact, you’re probably a blog-trawling spammer who is trying to exploit someone’s temporary misfortune to drum up business for your own pathetic site. I bet you’re really annoyed that your link didn’t work, hahaha. Mind your own business.

  14. Fox Says:

    When clicking on lesson dialogue link in a SpanishPod lesson, I get:
    Error: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘mailaddress’ for key 3

  15. Charles Ditzel Says:

    I can neither login now and “Forgot Password” doesn’t work for me.

  16. Charles Ditzel Says:

    All fixed. Thanks to wonderful people in Shanghai.

  17. ChinesePod Product Updates at Praxis Language | Learning on Your Terms Says:

    [...] is changing. We recently explained that the changes you have seen were a bit more than just “scheduled maintenance.” Here are some of the things you may be [...]

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